Terms and Conditions

Cancellation & Refund policy

Cancellation & Refund policy can vary widely depending on the agency's terms and conditions, the type of booking, the destination, and other factors. It's important to carefully read and understand the specific cancellation policy of the travel agency you are dealing with before making any bookings. However, I can provide you with a general idea of what a typical cancellation policy might include:

Cancellation Fees: The fee might be a percentage of the total booking cost or a fixed amount. This fee could increase the closer you get to the travel date.

Refund Eligibility: Depending on when you cancel, you might be eligible for a partial or full refund of your booking. Refunds are typically more likely if you cancel well in advance.

Timeline for Cancellation: Usually it takes 5 to 10 working days. The policy will specify when cancellations can be made. For example, cancellations made within 24 hours of booking might be treated differently from cancellations made closer to the departure date.

Non-Refundable Bookings: Some bookings, especially those with deeply discounted rates, might be non-refundable. This means that if you cancel, you might not receive any refund at all.

Booking Modifications: In some cases, you might be allowed to modify your booking (change travel dates, passenger names, etc.) instead of cancelling, but this might still come with fees.

Travel Insurance: Travel agencies might offer or recommend travel insurance that covers cancellations due to unforeseen events. This can provide an added layer of protection.

Group Bookings: If you're booking for a group, the cancellation policy might have specific terms related to group cancellations.

Airline and Hotel Policies: The cancellation policies of airlines and hotels can also impact your overall cancellation experience, as these are often subject to their own rules.

Processing Time: The time it takes to process is 5 to 10 working days a cancellation and issue any potential refunds can vary. The policy might provide an estimate of this processing time.

Remember that cancellation policies can differ significantly, so it's crucial to review the terms and conditions provided by the specific agency you're working with. If you have any doubts or concerns, don't hesitate to reach out to the agency's customer service for clarification before finalizing any bookings.


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